FAQ

Q: How do I clean my cast-iron plate?

Cleaning the machined cast-iron plate After a while, a crust forms on the plate which may give the impression that the metal is flaking off. In fact it is just the crust of the crepe batter. Remove it with a metal spatula and rough sand paper. Do not worry about scratching the metal. Do not use a portable electrical device. Once you have cleaned the plate, you will need to season it again as if it were new. (See “seasoning”) It is best to scrape off some of the crust from time to time to avoid the crust from becoming too thick. Use the special abrasive stone in a circular movement. Once you have scraped the crust it is best to season the plate with one or two coats of oil and heat to 270°C (see “seasoning”) After many years of use the crust may not be easily removed and the plate may require professional sandblasting (pressurized cleaning). Once the plate has been sandblasted, you will need to season it again as if it were new.

Q: How do I season my cast iron plate?

Seasoning (for machined cast iron plates only): This operation takes between 60 and 90 minutes. It is necessary for new machined plates. The operation stops crepes from sticking to the plate and avoids bubbles forming in the batter on contact with the plate. For successful seasoning: Plug in the machine in an appropriate socket. Switch on the machine and heat the plate to 270°C. The machine is ready when the red light goes out. Keep the machine at this temperature for the duration of the seasoning operation. Pour a tablespoonful of oil in the center of the plate. Spread the oil evenly over the plate using a rolled up cotton cloth (synthetic materials are not appropriate) then leave the fat to cook for 5 to 10 minutes so that the plate is brown and completely dry. Repeat step number 3 eight times, reducing the amount of oil each time and leaving it to cook for 5 to 10 minutes. Use pure oil with no added ingredients. When the seasoning is done properly the coating becomes a shiny dark chestnut brown.

Do you ship internationally?

At this stage we only ship within Australia. We will start shipping to New Zealand soon. If you are in New Zealand, send us an enquiry and we’ll see what we can do.

What payment methods do you accept?

Bank Transfer or Paypal.

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No you don’t. You can pay using either your credit card or Paypal account.

What if I want a product you don’t list?

Send us an enquiry from our Contact Page with your requirements and we will see what we can do.

What does AGA Certified mean?

This means we have had our gas crepe cookers certified by the Australian Gas Authority for use in outdoor applications. This does not include use in enclosed spaces.

How do I clean my cast-iron plate?

Cleaning the machined cast-iron plate

After a while, a crust forms on the plate which may give the impression that the metal is flaking off. In fact it is just the crust of the crepe batter. Remove it with a metal spatula and rough sand paper. Do not worry about scratching the metal. Do not use a portable electrical device.

Once you have cleaned the plate, you will need to season it again as if it were new. (See “seasoning”) It is best to scrape off some of the crust from time to time to avoid the crust from becoming too thick. Use the special abrasive stone in a circular movement.

Once you have scraped the crust it is best to season the plate with one or two coats of oil and heat to 270°C (see “seasoning”) After many years of use the crust may not be easily removed and the plate may require professional sandblasting (pressurized cleaning). Once the plate has been sandblasted, you will need to season it again as if it were new.

How do I season my cast iron plate?

Seasoning (for machined cast iron plates only):

This operation takes between 60 and 90 minutes. It is necessary for new machined plates. The operation stops crepes from sticking to the plate and avoids bubbles forming in the batter on contact with the plate.
For successful seasoning:

Plug in the machine in an appropriate socket.
Switch on the machine and heat the plate to 270°C.
The machine is ready when the red light goes out. Keep the machine at this temperature for the duration of the seasoning operation.
Pour a tablespoonful of oil in the center of the plate.
Spread the oil evenly over the plate using a rolled up cotton cloth (synthetic materials are not appropriate) then leave the fat to cook for 5 to 10 minutes so that the plate is brown and completely dry.
Repeat step number 3 eight times, reducing the amount of oil each time and leaving it to cook for 5 to 10 minutes.

Use pure oil with no added ingredients. When the seasoning is done properly the coating becomes a shiny dark chestnut brown.